CUs in Muddy IT Waters Turning to Managed Services
To navigate the increasingly complicated IT waters and alleviate pressures associated with tougher compliance exams, a growing number of credit unions are turning to managed services providers.
For example, Red Rocks Credit Union in Highlands, Colo., relies on Computer Services Inc. to manage the $230 million institution’s servers and online help desk.
“One challenge we have resolved over the past few years is identifying what tech we absolutely not want to work with that does not fit our model,” she explained. “If you can’t virtualize it, we don’t want it.”
For credit unions suffering IT budget headaches, Trostel offers this advice: “If you don’t have internal expertise, seek it out. Credit unions can’t think of themselves as a lone wolf –seek out advice, whether that’s through a trusted vendor, CUSO or other CUs.”