Boosting Member Service Levels With Instant Issuance
Nearly everyone has – at one time or another – experienced the inconvenience of replacing a lost, stolen or damaged debit or credit card. The hassle of contacting the card issuer and explaining the situation is difficult enough, but that is typically followed by the prolonged delivery time of the replacement card.
Within this circumstance, however, lies an opportunity for credit unions to truly shine with existing and potential members. With instant issuance systems, credit unions can produce and issue new or replacement cards for their members within minutes from inside the branch.