The American Consumer Council, a consumer group affiliated with over 40 credit unions, has awarded a debt collection for its consumer oriented service.
The council awarded the firm, CSF2, recognized it with its Friend of the Consumer Award for 2013.
"The American Consumer Council is pleased to recognize CSF2 with its 2013 Friend of the Consumer Award for its commitment to helping a large segment of consumers get back on their feet through employment assistance and debt negotiation services. As a financial recovery company, CSF2 is offering valued services that millions of consumers desperately need as we emerge from one of the longest recessions in our nation's history."
The American Consumer Council is a Tulsa, Okla.-based organization with over 118,000 paid members. It is affiliated with over 40 credit unions. Affiliation with the credit unions allows members of the council to join the credit union and brings the council income from the credit unions. The organization also has a corporate sponsorship program.
"For too long collection agencies have gotten away with unethical practices for how they treat consumers and collect debt. This has caused a great deal of negative publicity for the major banks who sell their charged-off credit cards to collection agency debt buyers, and they are beginning to feel the consequences of the political, legal and economic risk when they sell their delinquent loans to a company that abuses consumers, "said Bill Bartmann, CEO of CFS2, when explaining the debit collection niche his firm fills.
"We take a lot of flak from the collection industry because we are starting to make their life difficult. Regulators and legislators are looking at what we are doing and asking why the rest of the industry is not like CFS2. As you might guess, I am not very popular at industry conventions and you don't need to look far to find our critics," said Bartmann. "We'll see who gets the last word. You can't go wrong by doing things right."
The American Consumer Council is a nonprofit membership organization, founded in 1986, that is dedicated to consumer education, advocacy and financial literacy. Each year, ACC grants Friend of the Consumer Awards to deserving companies that have "demonstrated a commitment to American consumers by providing a service that fosters consumer confidence and market acceptance."
CFS2 maintains that, unlike traditional debt agencies, CFS2 provides a wide range of services to help consumers regain control of their lives. Using a patented process, CFS2 offers free of cost a full line of beneficial services for consumers, ranging from medical discounts and job-hunting assistance to legal aid. The company claims to have helped thousands of American consumers minimize their current debt by directly communicating with its consumers' other creditors, helping them find employment and assisting enrollment in government benefits.