Credit Unions Ramp Up Remote Services
The importance of remote banking was not widely understood or accepted in 2008. In just five years, however, the way members interact with their financial institutions has changed as evolving technology has ushered in a new era for financial services.
The proliferation of electronic delivery channels and services such as e-statements, mobile banking, and remote deposit capture has reduced credit unions’ dependence on brick-and-mortar branches. Today’s members do not have to enter a physical branch to conduct simple banking transactions because they have access to a plethora of physical, online, and mobile delivery channels.