Editor’s Column: Listen With Your Head and Your Heart
You’re sitting at your desk, poring over spreadsheet after spreadsheet, making correlations, drawing conclusions and often coming up with more questions than answers. Reports flow in on new vendor possibilities and issues with existing ones that require you to analyze and determine the best course of action. Many tangible matters come across your desk each day that are important or even crucial to your credit union’s overall success.
All of these matters also contribute to stress, an emotion that many people have trouble coping with, but (and because) it can be a powerful feeling. Feeling? Emotions? Those don’t belong in the workplace, especially not a financial institution. Wrong.