Two more credit unions have signed up for online account opening and loan application tools from Andera of Providence, R.I.
The new users of the oFlows paperless platform are the $1.2 billion, 111,000-member Gesa Credit Union in Richland, Wash., and the $74 million, 9,400-member Central Star Credit Union in Wichita, Kan.
"With the rapid movement we've seen to online and mobile banking, our ability to be global and mobile is key to our continued success and viability. As our members' financial needs change, we change as well,” said Central Star President Lee Williams.
"One of our strategic goals for 2013 and the future is to improve our branches, and our electronic, online and mobile service offerings, because convenient access is critical for our members," said Gesa CIO Raj Bandaru.
Andera CEO Charlie Kroll added,"The retail sales channel is evolving. Consumers want the ability to begin their banking relationships with the same ease and convenience that they have come to expect when buying goods and services in stores and on line.
“Technology makes that possible, bridging the gap between these consumers' expectations and financial institutions' ability to meet those expectations."
Andera said it has now more than 550 client credit unions and other financial services organizations.
