Dover Federal Credit Union, Dover, Del., announced that Heather Shupe, vice president of human resources for the credit union, recently completed the requirements of the Credit Union Executives Society’s CEO Institute program. As a graduate of the program, Shupe has earned the designation of certified chief executive . Shupe, who has been in the field of human resources for over 10 years, has held the position of human resources vice president with Dover Federal since January 2009. She holds a bachelor’s degree in psychology and a master’s degree in social work.
Southern Mass Credit Union, Fairhaven, Mass., announced that Maureen Bertrand, executive vice president of operations, retired from the credit union after 29 years at Southern Mass. Bertrand began her career at Southern Mass in 1983 when the credit union was Southern Massachusetts Telephone Workers’ Credit Union. At that time the credit union had $13.9 million in assets. During her tenure, the credit union grew to over $193 million in assets and over 10,000 members.
Gesa Credit Union, Richland, Wash., announced that Teresa Shively, education specialist, has earned the credit union development educator designation after completing training sponsored by the National Credit Union Foundation on the University of Wisconsin campus. Shively coordinates and serves as community liaison for Gesa’s High School and Community Outreach programs encompassing seven student-operated high school branches, financial education workshops in local high schools and colleges and seminars for teens and parents.
Numerica Credit Union, Spokane Valley, Wash., announced that Patricia Braddock was recently hired as vice president of the central Washington region, overseeing the credit union’s administration of market areas surrounding the tri-cities, Wenatchee Valley and Moses Lake branches. Braddock has over 35 years of experience in the financial services industry. Her most recent employer was American West Bank where she was the senior vice president regional manager for north Idaho and eastern Washington. She attended North Idaho College and Pacific Coast Banking School.
Spokane Teachers Credit Union, Spokane, Wash., announced that Barb Richey was appointed vice president of marketing. Richey was an STCU board member from 2005 to 2008 and became director of marketing for the credit union in 2010. Richey holds a bachelor’s degree in applied psychology and a master’s degree in communications with a public relations certificate, all from EWU. Richey replaces Brad Hunter, who retired June 29 after 13 years as vice president of the credit union.
US Federal Credit Union, Burnsville, Minn., recently welcomed Don MacRae to the position of branch manager for their Shakopee location. MacRae graduated from the University of Wisconsin–Eau Claire with a major in marketing. His industry background includes working as a personal banker and several years of branch manager experience. In his new position, MacRae will oversee the Shakopee branch staff.
Telhio Credit Union, Columbus, Ohio, announced that Deanna L. Blair has joined the business services team as a business services relationship manager. In her new role, Blair will be responsible for serving Telhio’s business members, directing various functions in the business services department and serving as a liaison for branch locations and business members. She will oversee Telhio’s merchant services product and will manage business member promotions and events. Blair previously served as a business banking specialist at a local banking institution. Prior to that, she held various member and business service roles at Navy Federal Credit Union and the Congressional Federal Credit Union in Virginia. Blair has a bachelor of science degree from Radford University.
Insight Credit Union, Orlando, Fla., recently appointed Jennifer Mendez, Tonia Perodin and Greg Salter as regional branch managers. Mendez has been with the credit union nearly five years. She started on the teller line, worked in member service and most recently served as a branch manager. As a regional branch manager, Mendez has assumed the responsibility of a new branch in Inverness, as well as 3 other Insight locations in Lady Lake, Leesburg and Clermont. Perodin has been with Insight for 11 years and has worked in several departments including the risk management department as a collector. Perodin was then promoted to the member support center as the manager. She will oversee a new branch in Vista Lakes, in addition to overseeing locations in Oviedo, Maitland, Downtown Orlando and South Orlando. Salter has been in the financial industry for nine years, working in mortgage and consumer lending. Salters came to Insight in 2008 and served as a branch manager. In his new position, Salter is responsible for the new Insight branch in Wekiva, as well as the branches in Eustis, Lake Mary and Winter Garden.
CUNA Mutual Holding Co., Madison, Wis., announced that Caren Gabriel was appointed to the board of directors. Gabriel is president/CEO of Ascend Federal Credit Union of Tullahoma, Tenn. Gabriel has been with the credit union since 1985 and has served as CEO for the past eight years. Under her leadership, Ascend has grown from $960 million to $1.6 billion in assets. Gabriel is a graduate of the University of Alabama, where she earned a degree in marketing. She received her law degree from the University of Tennessee College of Law. From 1985 to 2004, Gabriel served Ascend as executive vice president and general counsel and, in 2004, was named president/CEO.