Two more credit unions have become owners of Xtend Inc. and two more have contracted with its call center for overflow support, the Grand Rapids, Mich., CUSO said.
The 59th and 60th owners are the $125 million Citizen’s FCU in San Antonio, Fla., and the $50 million Birmingham-Bloomfield CU of Birmingham, Mich., the CUSO said.
“SACFCU is our first Florida-based owner and has been a great client in our network for more than a decade. Although BBCU is one of our newest partners, they are already plugging our branded services into their business plan for the coming year,” said Xtend President Scott Collins.
The new call center clients are the $67 million South Bay CU of Redondo Beach, Calif., and the $65 million Oak Trust CU of Naperville, Ill.
Xtend said it recently worked with both credit unions during their conversions to the CU*BASE core processing system from Xtend affiliate CU*Answers.
Collins said, “I had the opportunity to brainstorm with both Jennifer (South Bay CU Jennifer Oliver) and Jim (Oak Trust CU CEO Jim Dean) during their respective data processing searches, and both were intrigued by the cooperative philosophy that permeates our shared resources network.”
He said the Xtension Call Center now supports more than three dozen credit unions and CUSO partners. Xtend provides a variety of services to more than 140 credit unions, he said.
