Mission-Driven Communication Requires Courage and Standards
Successful leaders live by fundamental leadership principles with discipline and focus. They commit to continuous learning and strive to have their behaviors serve as a reflection of their values – setting the standard and expectations for others in your credit union.
The CEO’s communication philosophy and actions sets the tone, whether it is openness with the board or sharing information with employees during challenging periods. Relationships need a foundation of trust. Actions must speak the truth to serve the mission of the credit union more effectively.
People who wear thin, internally, are wearing thin, externally as well. Think about whether you accept behaviors in your organization that you know are harmful to creating future opportunities.