John Unangst Finds Growth in Sponsor Diversification: CEO's Corner
When John Unangst joined Franklin Mint Federal Credit Union in 1976, he knew little about credit unions, but he did realize what could happen if the single-sponsor CU failed.
His no-nonsense approach had perhaps been honed by service in the U.S. Army, including a tour of duty in Vietnam as an artillery ground and air observer. His combat medals include the Silver Star, Bronze Star and Air Medal for Valor.
The work ethic of the new generation isn’t quite the same. They want more time off. They want relaxed dress codes. Until this last recession, I think they felt entitled and wanted to know when they could be the president. I told them to ask me in 35 years. and we could talk about it.”
There was also a time when pens, ledger cards and copy machine were as close to technology as the credit union had. As far as Unangst is concerned, technology is all about choices. Today, members can handle financial chores through a 24/7 call center and on-line banking. Most of the 33 branches are now open Saturdays and Sundays to meet member’s schedules.