Credit Union ATMs: Get Ready For ADA
The final deadline for ATMs to be compliant with the Americans with Disabilities Act is approaching. While many CUs have already taken steps to have their machines ready, others have not, according to industry executives.
The U.S. Justice Department upgraded the regulations in July 2010 with new regulations called the 2010 Standards for Accessible Design that impact ATM designs and functionality. The new rules changed things like the height of walk-up ATMs, audible technologies ATMs need to have available for users with visual disabilities and changes to keyboards to make it easier for visually impaired users to discern one key from another. The new rules come into effect for compliance as of March 15, 2012.
She also noted that there were elements in the new regulation that would help lighten the burden. Under the new rules, if a credit union has more than one ATM in a given location, like a branch, it does not have to make sure all of the ATMs in that location are ADA compliant. It’s acceptable if only one is, Herziger-Snider explained.
In addition, many ATMs that have been built in the last few years have been built more like computers, she explained. That means a credit union doesn't have to buy a single ATM with all of the attachments. Instead it could buy different components, such as a telephone handset or audio jack as needed and that lets CUs position themselves to upgrade to ADA compliant machines less expensively and easily.