Thought I Was Wrong But I Was Mistaken
No one is infallible and mistakes happen. Some are out of laziness or lack of knowledge. Some people are burning the candle at both ends and unable to think clearly. Some are just plain accidents. The jerk that just cut you off on the freeway may have a blind spot.
I made a few mistakes this week that were not devastating but nonetheless irritated me so much I’ve made it the theme of this column. The worst thing those of us who make mistakes can do is fail to admit them, and like then-presidential candidate John Kerry, you can have an I-voted-for-it-before-I-voted-against-it moment.
Don’t make the mistake of abusing your employees because they should be grateful they have a job. They already are. Instead of beating them up, boost them up. If a financial bonus is out of the question, offer a little paid time off, allow them to work from home some, give them some sort of recognition or even training.
Someone asked at a conference I attended recently, “What happened to employee loyalty?” The speaker’s response was what was expected. Essentially, he said that many employers are no longer loyal to their employees. If you want to hold onto your best and brightest who will make your credit union successful in the long run, this is not the tack to take. Holding the high unemployment rates over their heads provides added stress that impedes job performance and has them looking for other opportunities the moment the door opens.