ATM of the Future Stalked by NCR
NCR Corp., one of the two largest ATM manufacturers, is hard at work on a prototype ATM that it hopes will enable financial institutions to better reach out to underserved populations and help bring ATMs up to a new standard.
The trend among industrialized world ATM deployers has been toward ATMs steadily doing more like imaging deposits, cross selling other products or services, selling stamps and tickets, or paying bills. And, in general, U.S consumers have largely resisted these trends, declining to pay bills or buy stamps and often feeling annoyed at advertisements that keep them from receiving their money quickly.
The surveys and other research revealed that basic literacy and literacy about financial services was a significant problem in other countries and markets and that in many parts of the world many more people have mobile phones than have bank accounts, Sandler said.
These findings helped lead to the pillar ATM having buttons that are colored or otherwise marked to demonstrate the currency denomination in order to accommodate users who could not even read numbers. And the lack of pockets helped lead to the use of biometrics, which also helped the machines offer more secure transactions.