Trailblazers 40 Below: CU Vice President Leads a Culture Revolution
Matt Monge, vice president of people and development at Fort Campbell Federal Credit Union, has launched a culture revolution, and he’d like every credit union to join.
Building relationships, developing people and tackling tough issues to build a healthy culture within not just his credit union but the industry as a whole is what gets him going every morning. That passion about helping credit unions bridge the internal culture gap is what prompted Monge to launch The Mojo Co.
“I was tired of the clichés. Let’s face it honesty, integrity, those are basic values all businesses should have. It’s lost its meaning and it’s not anything that gets people excited,” said Monge. “We want our credit union to be a place where there’s this pervasive, positive, fun-loving, carefree attitude. And we’re getting there. So the term positive awesomeness is one way to demonstrate that, and it’s been a great conversation starter with new hires." To Monge, culture being largely a human endeavor can’t be flawless and there will be failure. Expectations within the core values have to allow for off days and the goal is to look for overarching themes and trends.
“Failing is critical to the whole movement now,” said Monge. “We’ve got to be out there trying and messing up rather than waiting. Anyone who has done amazing work has messed up more than you know. Why not celebrate well-intentioned mess ups and give kudos for those who step up and try?”