Multilevel Support and Buy-In Build Top Teams
True employee engagement goes beyond just the human resources department to include buy-in at every level of the organization.
That approach has helped foster innovation at State Employees Credit Union of Maryland, better communication at UW Credit Union and growth at NuMark Credit Union.
"Sometimes you have to look outside what you think is normal," said Linda Krakora, trainer at NuMark CU. "An accounting program turned out to be just what was needed. We have staff of very long tenure–about 50% have been at the credit union for over 10 years–and now we see a total attitude change toward having a sales culture. It was so out-of-the-box that it has just had a huge impact."
The board game focuses on the business side so staffers play different roles designed to help them learn the responsibility of decisions and experience what it’s like for the management team.