In order to keep up with competition and retain more alumni members, the 61,000-member Notre Dame Federal Credit Union implemented Integrated Media Management’s TotaleAtlasWeb remote digital signature solution today.
Because many of the college-based credit union’s members close their accounts after they leave the university, the technology is expected to be a good way to retain such members by extending service outside of branches. Other student loan servicers already employ similar services, according to IMM, so the solution will help the $431 million credit union stay competitive.
IMM responded to Notre Dame FCU’s concern that college-aged students would have difficulty providing typical registration information for the service–such as multiple job resources or previous residences–by designing a split authentication/verification procedure that provides questions more relevant to younger applicants and allows co-signers to provide their information for registration.
IMM is based in Linden, N.J. and serves over 600 financial institutions.