The $2 billion Coastal Federal Credit Union in Raleigh, N.C., has committed to using an automated investigation management solution from Aithent Inc. of New York City.
The Aithent Fraud Manager helps gather, organize and analyze information about suspected fraud or other financial crimes, and also helps prepare and file Suspicious Activity Reports required by FinCEN at the Treasury Department.
Coastal President/CEO Larry Wilson said the credit union needed to choose a new solution after the previous vendor ended support of its product. “The key was to be able to move from that solution to another with the least amount of disruption to our investigatory and compliance activities,” he said
Aithent now lists five credit unions among its more than 80 customers, which includes government, financial services, health care and insurance providers.