Where and how to spend scarce information technology dollars is the focus of a new report from the Filene Research Institute.
"The Future of Member-Facing Technologies" was written by Ron Shevlin, senior analyst for Boston-based Aite Group. In it, he advises credit unions to direct their attention to three specific areas: financial advice and guidance through personal financial management tools, social networking integration and mobile applications.
Shevlin's report "goes beyond specific companies or products to outline how different enterprise-level strategies will drive specific plans in 2011 and beyond," the Filene Research Institute said.
More information on the report is available at www.filene.org.