Alert Teller Saves CU Member's Cash During Holidays
A teller at the $148 million Auto Body Credit Union helped an older member avoid what could have been a costly mistake.
The teller for the Lansing, Mich.-based credit union noticed that the member was making a $3,000 withdrawal which was not part of her normal transaction pattern. When the teller inquired about the transaction, the member reported that she was going to send the money to collect on $2.5 million in prize winnings.
Suspicious about the deal, the teller asked the member to speak with the branch manager before making the withdrawal. The branch manager explained to the member that this was likely a form of an internet scam but, even as the manager explained the situation, the member continued to receive high pressure phone calls about sending the money. In the end, Auto Body staff contacted local police who were able to convince the member that she had been targeted by fraudsters.