Michigan CUSO Finds Niche as Hybrid Service Bureau
If a core processor salesperson comes calling unannounced to your credit union, it's not courtesy of Member Driven Technologies.
"We don't cold call," said Larry Nichols, president and CEO of MDT, a suburban Detroit CUSO that has grown from seven credit unions in 2003 to a client list of 45 credit unions in 19 states running the Symitar Episys platform through its data center.
"We have more flexibility now, and I know if my IT manager were to leave tomorrow, there'll be good, competent people managing my data system. I don't want ever to be in a position where member service can be compromised because one individual was the key," Parson said.
He said other benefits, such as the group consumables buying service, were an unexpected byproduct of the relationship with MDT and that his credit union currently is looking at adding mobile banking next, among other services.