As iPads Burst on the Scene, CUs Consider Jumping on the Bandwagon
o iPads have become major online presence nearly from the moment of their launch.
o Credit unions and their technology providers note that current online banking software works on the devices.
"iPad banking opens a new door for credit unions to begin contemplating-that of touch banking," said Tripp Johnson of CCG Catalyst in Phoenix, Ariz. "The iPad and tablet PCs in general will force credit union developers to rethink application design due to the very nature of the table being controlled by touch. Consequently, the opportunity exists to create a truly unique user experience."
That said, Johnson recommends a wait-and-see approach. "Tablet PC adoption is a couple of years off and for the immediate future I would recommend that CUs simply optimize their current online banking platforms to be tablet compatible versus developing a new platform solely for the iPad or any other tablet PC," he said.
Pixilation problems have been mentioned as an issue using the iPhone app on the larger iPad screen and industry observers also expect tech standards of yet-to-be determined nature to emerge as other tablets establish their niche.
One leading technologist, taking much the same tack as the Forrester analyst who noted that iPad owners own lots of other devices, too, observed that serving all channels may be the best tactic moving forward.