Members of the $3.3 billion Southeast Corporate FCU, the $1.6 billion VACORP FCU and the $2.4 billion Georgia Central CU, joint members of CUSO Corporate Synergies, are mid-way through an upgrade to the CUSO's Member$MART online application.
The upgrade to a second generation multifactor authentication system will meet current FFIEC requirements and provide additional security and operational efficiency, Southeast Corporate said in a release.
SE Corp has successfully converted the bulk of its 2600 users to the new system and this month users at VACORP will make the transition. Georgia Central members will switch in August.
"We were able to manage and limit increased call volume to 35% and handled the increase through cross training of added support from operations areas and by providing members good information and quick reference guides in advance," said Steve Jones, director of product support Southeast Corporate.