Feeling the Burn: Filene Flexes New Muscles for the New Normal
I haven't slept well since September 2008. Around the time the financial crisis began, the Filene Research Institute was holding its annual Big Bright Minds meeting in Portland, Ore. The normal buzz of BlackBerry prostration grew to a fury when the news hit that all types of financial firms were on the edge of a complex, terrifying precipice.
Although credit unions were far from the bustle of Wall Street, we all knew the contagion would eventually hit our niche. Change and pain were coming.