SECU Adds Homegrown E-Alerts, Text Messaging Tools
More than 40,000 members have signed up for electronic alerts from North Carolina's State Employees' Credit Union in the first days of its offering, and another 3,000 or so have signed for two-way text messaging.
The alerts system was developed in-house and provides text or online banking website alerts for such options as new e-statements, deposits and withdrawals, low balances and non-sufficient funds
The text system-which can provide account balance and activity information-also was developed in-house using the credit union's mobile banking platform from MShift to act as the intermediary between the credit union and the mobile phone companies, said Rick Rhoads, senior vice president of e-services at the $20.6 billion North Carolina credit union.
Registration for the services was created through customizations on its Corillian Voyager online banking platform, Rhoads said.
The services were initially mentioned on the credit union's website in April with the official announcement following in the May newsletter.