The peer-to-peer learning environment and roundtable discussions resulted in several new initiatives, the company said, including the creation of a new CEO site, plans for business incubator sessions, recommendations on how to hire and share talent, and writing a plan for CU*Answers to pay credit unions to grow.
"Most round tables consist of one round table where half the people talk and some people listen. A CU*Answers round table consisted of 10 tables with predetermined tasks to direct everyone to contribute on innovative ideas that maximize the value of a network of peers," said Chris Butler, chairman of CU*Answers' board and president/CEO of $108 million Community Credit Union of La Crosse, Wis.
The November session was a follow up to the CUSO's annual leadership conference that drew about 195 participants to Grand Rapids, Mich., earlier this year. CU*Answers is based in Grand Rapids and serves more than 185 credit unions.