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From the July-15, 2009 issue of Credit Union Times Magazine • Subscribe!

Quotes Worth Quoting

"So if you walk into a bank, or walk into a credit union or you walk into a big bank or you walk into an independent mortgage broker or you go to an independent mortgage company you get the same simple mortgage disclosure, so consumers can understand what they're getting."

-Assistant Treasury Secretary Michael Barr explaining to a House subcommittee how the proposed Consumer Financial Protection would create uniform standards on financial products.

Member feedback was consistent regardless of [the credit union's] size. Most want really good home banking and accessibility. Obviously, you have some credit unions that have issues they have to deal with but most [members] said they want good home banking and accessibility.

-Michelle Bloedorn, executive director of The Member Loyalty Group, a CUSO that just released a report with feedback from 10,000 members on service and areas to improve.

"The truth is, we and everyone else misread the economy. There was a misreading of just how bad an economy we inherited."

-Vice President Biden said in interview on ABC's This Week.

"Reports out of California indicate relatively widespread credit union acceptance of state Registered Warrants. Credit unions are making a business decision to accept these Warrants to assist their members affected by the financial situation confronting the state of California. I commend the credit union community in California for their willingness to prudently work with affected members, exemplifying what credit unions do best."

-NCUA Chairman Michael E. Fryzel.
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