On-Site Coverage: Managing the Multi-Generational Workplace
ORLANDO, Fla. -- Credit union managers have a lot on their hands these days allowed Barbara Bauer, vice president of the Omnia Group, a professional hiring expert and a savvy mentor in coping with workplaces where employees span the generations from Greatest to boomer to Y and younger.
At a session here during the Florida Credit Union League 2007 Annual Convention and Exposition, Bauer took CU managers through the defining characteristics of Gen-X, Gen-Y, baby boomers and the oldest segment, the Greatest generation members. "Yes, they are still working, those Greatest generation members, maybe just part-time, but they're still active in the workforce," she said.
The bulk of employees are younger, and boomers are the ones who supervise, for the most part, but that is beginning to change, too. Boomers, born from 1946-1964 defined the work ethic and are now redefining what retirement looks like, said Bauer. Many are going off on their own, forming small companies or consulting as independents. "These are the workaholics; they don't want to retire yet," Bauer said. Meanwhile, Gen-Xers, those born between 1965-1964 now make up 29.5% of the workforce, she added. Gen-Ys aren't far behind at 22%.
So, what's the secret to harmony in an office or other environment that has all three or even four generations? There's a way to get the most out of each group, Bauer said, once you know what buttons to push, based on their way of thinking and approach to the job. Call it a mix of psychology and good communication, and add a dollop of patience for good measure.
Complete coverage in Credit Union Times.