VALLEY FORGE, Pa. -- USERS Inc. is now offering real-time vaulting as part of its business recovery services.
Real-time vaulting involves constant storage of transactions and other database updates through a virtual private network (VPN) that securely moves the data from a credit union to one of USERS' three data centers. Instead of waiting for backup tapes to be delivered to a recovery site, service can be quickly restored with up-to-the-minute data, the company says. The real-time vaulting also requires no additional administrative work for the credit union, since it's monitored at the USERS' data centers.
The Fiserv unit says it made a "significant investment" in SAN (storage area network) technology, a server and additional network bandwidth to accommodate the new service.
CFE Federal Credit Union is a first user of the service.
"Because we won't have to cut tapes and ship them to a hot site, USERS will be able to get our system back into production much faster, restoring service to our members much faster," says Kevin Dougherty, senior vice president at the $1.1 billion CU in Orlando, Fla.