HERNDON, Va. - Credit union digital communications firm DigitalMailer said it has eclipsed numerous milestones in 2004. DigitalMailer's client credit unions now serve over 1.5 million members and have combined assets in excess of $10 billion. "The best part about the past year was watching our clients grow their online presence, as well as their ability to serve members online," said Ron Daly, CEO of DigitalMailer. "Using information readily available in most CUs, our clients have succeeded in turning their members' e-mail addresses into strategic contact points, while finding new ways to interact with members via email addresses every day. More and more Credit Unions are recognizing the successes of our clients, and coming to us for help." Daly highlighted the following as major '04 achievements: * Doubled client base, more than doubling the services they use * Published "one-millionth" eStatement on behalf of clients, well on the way to two-million * Launched "enhanced" eStatement publication services * Launched Secure Forms service * Added Print/Mail and Technology partners to list of resellers and supporters * Launched 24/7 online survey services for credit unions looking to improve their member service response systems * Launched "Authenticated email" service to improve credit unions' ability to deliver "wanted email" to members' inboxes, successfully combating ISP's "catch-all anti-spam" practices * Launched free Webinar series to help credit union executives learn through example how best to promote online services and member communication
Digital Mailer's 04 Highlights
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