HANSON, Mass. - Hanscom Federal Credit Union member Donna Powers is literally cleaning up the clutter electronically thanks to the credit union's recent online promotion. Powers won a Roombar Intelligent FloorVac robotic vacuum cleaner in the $397 million credit union's "Clean up the Clutter" contest designed to encourage members to sign up for a new online statement service that began in November 2003. Members are notified by email when statements are ready and online statements can then be viewed, printed or saved to a personal computer for a permanent record. Within just three days of the program's launch, some 600 members signed up and two months later at the end of the contest Hanscom FCU had a total of over 2,000 registrants. "Approximately 85% of our transactions are done remotely, so being able to receive statements online has immediate appeal to many of our members," said Hanscom FCU Vice President of Marketing Scott Post. "But we didn't expect to get such an overwhelming response so soon. Given concerns about mailbox theft, as well as overseas deployment for a lot of our members, we're finding they really like the convenience and security." As for Powers, she is ready for the digital age and plans to sign up for the credit union's free bill pay service.
This copy is for your personal, non-commercial use only. To order presentation-ready copies for distribution to your colleagues, clients or customers, click the "Reprints" link at the top of any article.
From the February-18, 2004 issue of Credit Union Times Magazine • Subscribe!
Hanscom Federal Credit Union Helps Member Clean Up House
Want the latest credit union news?
Sign up for our free newsletter today! All the breaking credit union news and information you need to make the right decision for your credit union delivered to your inbox. For free!
Thanks for subscribing, you will start receiving the Daily News Alert tomorrow!
Comments
Resource Center
View All »
Measure and Monitor the Risks and Opportunities in Loan Portfolios
Get a complimentary demo of our loan portfolio analytics and access to the white paper,...
