Digital FCU first out of gate with VIFI's online document solution

INDIANAPOLIS - Virtual Financial Services (VIFI), a provider of Internet based financial solutions, announced the availability of a new electronic statement product that will allow credit unions to provide members with online statements through VIFI's Internet banking product, Internet- Banker. The product will be marketed as a module through VIFI's image warehouse product, Document Manager. Digital Federal Credit Union, Maynard, Massachusetts will be the first credit union to begin beta testing this product and is expected to roll it out to its members in the next month. Digital FCU will be providing DCU's member's electronic statements in the same exact format as the printed statements. "E-statements will help us give members rapid access to paper statement information and cut costs when members choose e-statements over paper," said Tim Garner, Vice President of Marketing with Digital Federal Credit Union "We're sure it will also help us more efficiently handle member service questions," added Garner. "Our call center staff is eagerly awaiting availability of e-VISAr statements. It will help with the regular flood of phone calls at statement time." To view online statements, a user must first request the ability to view their statements online via their Internet banking session. The end user is then notified via e-mail when each new statement is available to view online. They can then log on to InternetBanker, click on the online statements section, and view their institution's monthly financial statement. "One of our goals is to provide consumers with a complete, robust and convenient financial experience," said Peter Barnard, Vice President of Business Development for VIFI. "This is only the second step into the image warehouse product category for us. Within the next year we plan to roll out additional image warehouse products as part of DocumentManager," said Barnard.