FARMINGTON HILLS, Mich. - The Maxxar Corporation has unveiled TruePoint, an integrated desktop software package that provides call center agents with intuitive guides and database capabilities. The desktop display is divided into two windows. The left window displays dynamic script and agents instructions based on the specific caller. This window also serves as a browser so it can link to HTML documents including Web pages. The left window is where all the cross-sell scripts or campaign information is contained. The right window displays selected fields from any OBDC (Open Database Exchange) compliant database. The right window can be used to establish relationship management history. The right window can also be used to create a survey or application form. For more information visit www. maxxar.com. - pgentile@cutimes.com
Maxxar launches TruePoint
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