Abacus Communications opens Dallas call center

VIRGINIA BEACH, Va.-Abacus Communications LC, a national e-commerce and teleservices call center company with headquarters in Virginia Beach, Va., has announced the opening of a new 106,000 square-foot facility here on Stemmons Freeway. "Abacus Communications continues to experience a high rate of growth in the call center and e-commerce service markets, and this facility meets our immediate expansion needs," said Abacus Communications CEO Rick Clay. "We are very pleased that our new facility is in Dallas, one of our target markets." Abacus Communications planned to recruit as many as 1,500 employees to staff this 600-seat call center that is operating 24 hours a day, 365 days a year. The center, which was to open in early February, will provide Internet customer service using proprietary Web-chat software, and inbound order processing for national clients, Clay said.

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