I take issue with the recent articles in Credit Union Times regarding ATM fees being unfair to consumers and credit union members. I noted the opinions came from some mega credit unions. Maybe those folks know something we don't. We are a $7 million credit union with one ATM at a location for postal workers. It is not available to the public at large. Most of the usage of this machine is by non-members. We knew there was a lot of expense with an ATM, but the actual costs are pretty astounding to us. Maybe if some of the servicers were not taking such a big piece of the pie, we would not have to charge fees. We paid one vendor $1,450 last month for ATM service and another $600 to service the machine itself. Plus $188 per month for other fees and on and on. That's before we count the actual cost of the machine and set up fees. We want this service to break even, and at $1 per transaction it won't. Maybe the bigger credit unions get breaks on costs? I for one, believe each credit union has to do what it has to do. Kathleen Ricketts CEO Postal Credit Union of Northern California
Servicers' costs cause ATM surcharges
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